Management Program
Healthcare Management
Medtek is not just a service company. After consultation with our customers has developed over many years an equipment management program that manages your assets through a whole of life program. The five key elements of this management program are:
Procurement- Acceptance & Commissioning
- Fault Management
- Routine Testing
- Disposal & Replacement
To maintain these five elements through the life of the equipment Medtek utilises a service program called Sysbiz Vision Service Master which has the capacity to:
- Track by: Unique ID, Asset No, Customer, Location and Description
- Maintain History Records throughout the life of the equipment
- Maintain Planned Service Schedules
- Establish & Recall Contract Information
- Provide Service Documentation utilising Crystal Reporting and Export into PDF, Word, XL etc.
- Record Install Dates and Monitor Warranty Periods
- Maintain Key Performance Indicators
- Control Stock Movements and Suppliers
Medtek has set the bench mark for Biomedical Engineering in North Queensland through our Biomedical Equipment Management Program incorporating Industry Best Practice Techniques and working with the customer, manufacturers and suppliers.
Medtek has affiliations with many leading medical equipment manufacturers and suppliers which enables the company to always remain at the cutting edge of technology and our Field Service Engineers are constantly undertaking training to maintain their skills at the highest level.