Company Profile
Our Vision Statement
"Your Australian medical engineering specialist company providing tailored solutions for a diverse range of medical, dental and sterilising products through proven peformance and integrity"
Our Value Statements
The core values for the staff and the company are provided in the following statements.
- Is it the truth
- Is it fair to all concerned
- Pride in being part of the organisation through customer satisfaction.
Our Owner
Mr Geoff Kendall, Managing Director and owner of Medtek has over 27 years’ experience in the health care industry. Over the past four years he has embarked on a program of rebranding the company image to reflect the future direction of the business with an emphasis on service delivery through performance and integrity.
He is committed to providing quality engineering services compliant with industry standards and workplace health and safety legislation.
Our Focus
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The focus of the business is to provide a professional biomedical engineering service to the health care and dental industry.
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Build strong relationships with our customers through prompt service delivery while providing value for money propositions.
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Engage, motivate, train, communicate and recognise our staff to work towards strategic plans and to cross-train and share our knowledge.
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Offer innovate tailored solutions underpinned by Quality Management System (ISO 9001:2008)
Our Service team
Our field service engineers currently carry out installations, services repairs on a wide range of medical and dental equipment each year across Northern Australia, including remote locations such as indigenous communities and mining operations from Mackay, out to Mount Isa and through to the Thursday Island Group.
With a combined total of over 50 years of experience our team maintains the most comprehensive skill base in Northern Australia.
Our Partners
We value our long-term partnerships with medical suppliers, manufacturers and service companies from small, specialised equipment suppliers through to large global corporations. It is through these strong affiliations with our partners that Medtek is able to deliver a broad scope of service to our customers.
Our Customers
With a deep understanding of health quality systems regulations, we can implement a biomedical management system that is fully compliant and tailored to meet your operational needs. We deliver specific requirements for 100% outcomes for the individual or organisation backed with high quality products, associated consumables as well as providing qualified service back up and parts.
Our Commitment
Our commitment is to deliver a professional and timely service and if at any time you feel that we do not deliver on our commitment then we would welcome your comments.